How to Handle Whistleblowers

In my years as an ethics consultant, the one question that never goes away is, “What do we do about whistleblowers?” Companies always fear the trouble that whistleblowers may cause, but they seldom take the right precautionary steps. The whistleblower you need to worry about is the one who takes a concern outside of the company whether through litigation or the use of media or both. In order, not to have to worry about these external whistleblowers, you have to learn to love your internal whistleblowers – something few companies do. I write about this in some detail in a recent piece for the Globe and Mail‘s Leadership Lab. You can read it at http://www.theglobeandmail.com/report-on-business/careers/leadership-lab/why-embracing-whistleblowers-could-save-your-reputation/article17858924/ and give me comments at councile@aol.com.