Avoid Ethics Traps

This post is part of series on ethics and success.

An ethics trap is a situation in which you are forced to choose between your ethics and an organizational goal. An example would be a bid situation in which the other bidders have inflated their experience, and your organization can make it to the next round by inflating its own experience. It is lie or lose – or so it seems. There are many ways to avoid such traps. For example, you document your real experience in a way that the other bidders can’t match. You can also message in your bid that others may be inflating their experience, e.g., by providing references across your claimed experience. You have to find a way to “spring” the ethics trap. A low ethics manager goes along with “market conditions” while a high ethics leader seeks to change them.

The 5th Biggest Ethical Mistake

The fifth biggest ethical mistake is assuming that a business practice is acceptable because it is a common practice in the industry. Just because a practice is common in an industry does not mean that it is safe or ethical. It all depends on which companies in an industry you compare yourself to. For example, Enron was the most admired company in the energy industry – until it wasn’t. If you are the first one in an industry caught doing something wrong, you often pay the price of the entire industry correcting its practices. Think of the scene in The Tin Men in which two aluminum siding salesmen sit outside a Congressional hearing saying to one another, “We only did what everyone was doing.” If this sounds a bit lame, avoid putting yourself in the same position.

2nd Ethical Mistake

In my pursuit of the biggest mistakes leaders make, the second biggest mistake is fixing a problem going forward without owning the problem’s history. This would be like GM fixing its ignition problem going forward without owning the problem in cars currently on the road. This never works but it is very tempting to leaders who don’t want a past problem dragging their organization down. But you have to own the organization’s history to be able to move on.

Ethics Masters and Slaves

In my book Make an Ethical Difference I use the following quote: The master knows the rules without suffering them; the slave suffers the rules without knowing them.”

Medical Ethics

Several times each year, I give a seminar to roughly 50 doctors on medical ethics. What surprises me is that what medical ethics experts write about has little to do with the ethical issues doctors face on a day-to-day basis. Most medical ethics issues arise not because of new technologies or strange circumstances. They arise because we often surrender to the judgment of those closest to the situation to committees, such as the ubiquitous medical ethics committee. But there is no evidence at all that these committees make better decisions than the people directly affected. The question is often not what is the right thing to do but who should decide what is the right thing to do.

Whistleblowers or Pirates?

Everyday brings new reports of whistleblowers receiving millions of dollars – even tens of millions of dollars – as a reward for being a whistleblower. This occurs primarily in healthcare, defense and financial services. It changes the equation from one in which the whistleblower risks their job to do the right thing to one in which the whistleblower risks their job in the hope of winning the lottery. The public image of the whistleblower has not caught up with this new reality in which the whistleblower is more of a pirate than a hero. The media have been particularly reluctant to give attention to this new, profit-seeking  whistleblower. It is time that our perceptions begin to fit the facts.

On Line Ethics Course

One of the most popular topics in my writing and speaking is how to influence ethically. I am pleased that SoundviewPro, which is the same company that does Executive Book Summaries, has made available a full video-based course titled “Influence with Ethics.” The course consists of four separate classes each built around practical tools for being effective at influencing with ethics. You can preview the course at https://www.soundviewpro.com/online-courses/_/influence-with-ethics/.  Be sure to let me know if the course helps you and how it can be improved.

Compliance Interview

In a recent interview, Mark Pastin discusses a wide range of issues on corporate compliance. Please feel free to offer comments on any of the topics discussed in the video.

 

Influence with Ethics

I recently had a chance to do a webinar for a company called Soundview. Soundview is famous for its its Executive Book Summaries.

The topic is how to influence people with ethics. The key theme is that most books and talks on influence teach you how to manipulate people. Manipulating people has a “rebound effect” when people realize that they have been manipulated. When you influence with ethics, there is no rebound effect. In fact, when you influence someone with ethics, you are building a foundation for your future efforts to influence them. So the webinar definitely talks about how to become an effective source of influence, but it emphasizes the advantages of taking an ethical approach to influence.

You can attend the webinar online at http://tinyurl.com/o7yy9fp.

Be a Source of Ethical Influence

Some who have commented on Make An Ethical Difference: Tools for Better Action have pointed out that the tools provided for making an ethical difference are also good tools of influence. This makes sense since accomplishing something in ethics often means influencing people. Most discussion of influence are thinly veiled manuals on how to manipulate others. The problem with this is that people recognize that they have been manipulated and limit your future influence. When you influence with ethics, there is no rebound effect. In fact, your ability to influence grows as you learn to influence with ethics. A recent piece in CEO Magazine discusses just this point: http://chiefexecutive.net/4-ways-ceos-successfully-influence-decisions